FAQs

  1. Q) When will my order be processed?  A) Orders are processed Monday -Friday from 8am-5pm PST for more info Please check our Policy Disclosure Page
  2. Q) How do I track my order?   A) After your order is shipped, you should receive a tracking number via email If you do not receive a tracking number, please contact us ASAP via email and we will assist you with the tracking number
  3. Q)Can I dye the hair? A) Yes virgin hair can be dyed, bleached, and styled to your liking please check out our Hair Care Recommendations page for more information
  4. Q)Can I wet or wash the hair? A) Yes the hair can be wet and washed to your discretion please check our Hair Care Recommendations page out
                   If you have any other questions, please contact us!